Last updated: 28 September 2026
Draft for review: These terms cover use of the tracking website only. Your shipping terms (liability, claims, prohibited items, customs and so on) should be added or linked here after legal review. Remove this note once reviewed.
These Terms & Conditions apply to your use of the DeliveryXpres website at deliveryxpres.com. By using the website you agree to these terms.
Use of the tracking service
- The tracking service lets you view the status and history of a DeliveryXpres shipment using its tracking number.
- Only look up shipments you are the sender or receiver of, or are otherwise authorised to track.
- Do not use automated tools to make large numbers of tracking requests. We may limit or block excessive or abusive use.
Tracking information
Tracking information is based on events recorded as a shipment moves through our network. Estimated delivery dates are estimates, not guarantees, and locations shown are based on the latest recorded event rather than live GPS. We work to keep tracking information accurate and up to date, but it may occasionally be delayed or incomplete.
Notifications
Status emails are sent to the email address provided for a shipment. You can stop them at any time using the link in any notification email.
Shipping terms
The carriage of shipments is governed by the shipping terms agreed when the shipment was booked. If you have questions about those terms, contact us.
Website content
The DeliveryXpres name, logo and website content belong to DeliveryXpres and may not be copied or used without permission.
Changes to these terms
We may update these terms from time to time. The “Last updated” date at the top of this page shows when they last changed.
Contact
Our support team is available 24/7 at support@deliveryxpres.com.